Software as a Service (SaaS) and managed services are two different types of cloud-based solutions that offer businesses a variety of benefits, including IT services in the Charleston area. While SaaS provides companies with software that they can use in the cloud (with all the benefits that this entails), managed services go one step further and often offer additional support by meeting both network and hardware requirements. SaaS is a subscription-based service that provides companies with access to software programs in the cloud. This type of service is typically more affordable than managed services, as it only requires a monthly or annual fee for the software program. However, SaaS does not provide any additional support beyond the software itself.
Managed services, on the other hand, provide companies with access to real people who can help them manage their IT systems. This type of service is more expensive than SaaS, but it offers more flexibility and control over the software or platform being used. Managed services can also provide additional support for network and hardware requirements, making them a great option for businesses that need to integrate their systems and monitor networks. Microsoft's Office 365 is an example of SaaS, as it provides companies with access to the software program in the cloud and charges a subscription fee for its use.
Managed services can also go beyond software administration and help businesses with hardware needs. Managed security services are a popular option, as companies demand IT security support from their remote service providers. With managed security services, companies can identify unused digital assets and incorporate them into their security framework. Customer relationship management tools are another example of the difference between SaaS and managed services.
With remote IT services, an organization doesn't have to worry about changing focus as it grows, because a managed service provider is already configured to do so seamlessly. In conclusion, SaaS provides companies with access to software programs in the cloud at an affordable price, while managed services offer additional support for network and hardware requirements at a higher cost. Managed services also provide businesses with access to real people who can help them manage their IT systems, making them a great option for businesses that need to integrate their systems and monitor networks.